No matter where you live, plumbing problems are inevitable. However, it’s crucial to do your due diligence when hiring a local plumber in Walnut Creek, CA, for your needs. After all, there are unscrupulous plumbers out there who are trying to rip you off. Absolute Plumbing and Drain lists some of the common plumbing scams and how to avoid them.
This is a common issue among plumbers. A company may offer a free estimate, but it will seldom match the overall cost. When looking for the right plumbing company, it's best to get a minimum of three estimates from local plumbers. By getting detailed quotes with a labor fee cap, you'll know what to expect and how much you'll pay.
Bait and Switch
If you're paying for a water heater or another costly appliance, ensure that you're getting what you've paid for. Unreliable plumbers often use refurbished or used appliances rather than new ones. Some even take out expensive models and replace them with cheaper ones. When getting plumbing services, compare appliance costs to ensure you’re not getting scammed.
Getting “Extra Help”
This scam involves one or extra people showing up for plumbing repairs, claiming themselves as an assistant or apprentice, then charging unreasonably high rates for their work. To steer clear of this scam, ask why extra workers are necessary for your project if they suddenly arrive at your home, and ensure that their labor cost is included in your written quote. Otherwise, don’t hesitate to cut your ties with your plumber.
Markups in Well-to-Do Areas
This trick is unfair and discriminatory, but it happens. If you live in an affluent neighborhood, you might be quoted a different rate than those living in less expensive areas. Perception is key here—if a plumber thinks you can afford it, they may believe that it's fine to charge more for emergency plumbing services. To prevent these overcharges, call for quotes from different companies.
These are just a few of the most common plumbing scams, and thankfully, you can easily avoid them. To prevent rip-offs and get the services you’ve paid for, get in touch with Absolute Plumbing and Drain today. Contact us to schedule an appointment.